ONLINE MARKET RESEARCH
We help your company to search for relevant data to solve any marketing challenges. A business will most likely face, strategies such as market segmentation, product differentiation, new product/service development, trend identification, competitors tracking, marketing opportunities, etc.
Multichannel
Survey
Stay on top of your competitors! We can support any surveys from Mystery Shopping to Field Research, Phone Surveys, SMS Surveys, Online Surveys (Customer Satisfaction, Net Promoter Score (NPS), Event and Conference, Marketing and Product, Human Resource and Employee, etc.
Online Survey
Surveys aren’t one-size-fits-all. In other words, different types of surveys accomplish vastly different business goals.
​
• Customer Satisfaction survey
• Net Promoter Score (NPS) survey
• Event and Conference survey
• Marketing and Product Survey
• Human Resource & Employee Survey
Customer Satisfaction Survey
It is to gauge how customers feel about a particular product, service or business activity. These surveys provide valuable insight that your business can use to make improvements and keep customer retention and loyalty high.
Net Promoter Score (NPS) Survey
It is to find out how likely a customer or client is to refer your business to a friend. It categorizes your audience into three groups: promoters, passives, and detractors. By dividing customers into these three categories, you can gauge how well you are doing as an organization, begin to deploy marketing efforts that focus on changing detractors/passives to promoters and develop strategies to turn more.
Event and Conference Survey
It is a barometer that expresses how well attendees received your event or conference. It gives the organizers feedback that can be used to improve the event experience in the future. This kind of survey can gauge everything from venue and accommodation satisfaction to the quality of speakers and networking opportunities.
Marketing and Product Survey
It helps your business understand its audience, their wants and needs, and how to reach them. This kind of data helps your business create more effective marketing campaigns that result in higher sales or improve products/offerings to better-fit customers’ needs. These surveys' pick your customer’s brain, and provide information that helps your business connect with its core audience, and guide future product and marketing efforts.
Human Resource and Employee Survey
Measure and improve satisfaction levels among your customers and employees to boost loyalty, engagement, and overall organizational performance.